OCCUPATIONAL QUALIFICATIONS

National Occupational Certificate: Mobile Computing Device Technician NQF Level 4

Course Description

The National Occupational Certificate: Mobile Computing Device Technician (NQF Level 4) is a registered South African occupational qualification designed to prepare learners with the skills and technical competence needed to install, maintain, diagnose and repair a wide range of mobile computing devices. This qualification covers essential areas such as mobile hardware and software functionality, fault diagnosis, maintenance procedures, use of specialised tools and adherence to safety standards in repair environments. Learners gain hands-on experience working with smartphones, tablets, laptops and other mobile computing technologies, applying systematic troubleshooting techniques to resolve hardware and software issues. The course integrates theoretical instruction, practical workshops and workplace-based learning to ensure graduates are job-ready and able to meet industry requirements. It develops both technical and workplace skills, including effective communication, customer service and documentation of repair work. Upon completion, learners are equipped to work in repair centres, retail tech support, field technician roles or start their own mobile computing service business. This qualification supports the growing need for skilled technicians in the digital and mobile technology sector in South Africa.

DURATION

18 Months

certification

SAQA Qualification ID :122428

NQF Level: 4

Credits: 172

entry requirements

NQF Level 3 or equivalent prior qualification (e.g., Grade 11) is generally expected for entry into an NQF 4 occupational programme. 

Demonstrated competence in communication and numeracy (literacy and basic maths) to cope with technical content.

Career Opportunities

• Mobile Device Repair Technician

• Smartphone & Tablet Technician

• IT Support Technician

• Field Service Technician

• Retail Technical Support Consultant


Payment Options

Course Fee Structure – Onsite Students (11 Months)

Payment Plan Registration Fee (R) Instalments & Schedule Amount per Payment (R) Total Course Fee (R)
Monthly Plan 650
(Once-off)
11 Months
(Jan – Nov)
1,986.00 / month 22,500.00
Semester Plan 650
(Once-off)
2 Payments
(Jan & July)
10,925.00 each 22,500.00
Trimester Plan 650
(Once-off)
3 Payments
(Jan, May & Sept)
7,283.00 each 22,500.00

Course Fee Structure – Online Students (11 Months)

Payment Plan Registration Fee (R) Instalments & Schedule Amount per Payment (R) Total Course Fee (R)
Monthly Plan 650
(Once-off)
11 Months
(Jan – Nov)
1,941.00 / month 22,000.00
Semester Plan 650
(Once-off)
2 Payments
(Jan & July)
10,675.00 each 22,000.00
Trimester Plan 650
(Once-off)
3 Payments
(Jan, May & Sept)
7,117.00 each 22,000.00

Assessments

Formative Assessments (Continuous Assessment)

• 5 Practical device repair tasks (smartphones, tablets, laptops)

• 3 Written knowledge tests (hardware, software, diagnostics & safety)

• 2 Workplace observation assessments • 1 Portfolio of Evidence (PoE)

• 2 Troubleshooting case study assessments Summative Assessments (Internal Final Assessment)

• 1 Integrated practical repair assessment

• 1 Final written theory examination External Assessment

• 1 External Integrated Summative Assessment (EISA) conducted at a QCTO accredited assessment centre (includes written and practical components) Successful completion of all internal assessments and the EISA is required for certification.

Knowledge Modules

Knowledge Module Code Title NQF Level Credits
672205-001-00-KM-01 Workplace Fundamental Level 2 2
672205-001-00-KM-02 Foundational Concepts for Mobile Computing Device Technician Level 4 2
672205-001-00-KM-03 End User Computing Level 4 4
672205-001-00-KM-04 Business Communication and Customer Services Level 4 2
672205-001-00-KM-05 Entrepreneurship in the Mobile Computing Device Industry Level 4 4
672205-001-00-KM-06 Introduction to Data Communication and Networking Level 5 2
672205-001-00-KM-07 Basic Electrical and Electronic Principles Level 4 4
672205-001-00-KM-08 Digital Components and Circuits Level 4 4
672205-001-00-KM-09 Mobile Device Schematic Diagrams Level 4 4
672205-001-00-KM-10 Fundamentals of Laptops Architecture: Hardware Level 4 4
672205-001-00-KM-11 Fundamentals of Tablets, Mobile Phones and E-readers, Architecture: Hardware Level 4 4
672205-001-00-KM-12 Fundamentals of Wearables, Accessories and Peripherals Architecture: Hardware Level 4 4
672205-001-00-KM-13 Fundamentals of Laptops, Architecture: Software Level 4 4
672205-001-00-KM-14 Fundamentals of Tablets, Mobile Phones, E-readers, Architecture: Software Level 4 4
672205-001-00-KM-15 Fundamentals of Wearables, Accessories and Peripherals Architecture: Software Level 4 4
672205-001-00-KM-16 Legislation and Guidelines that Governs a Mobile Computing Device Technician Level 4 2
672205-001-00-KM-17 Diagnosing and Problem Solving Level 5 4
Total number of credits for Knowledge Modules 58

Practical Skill Modules

Practical Module Code Title NQF Level Credits
672205-001-00-PM-01 Work Safely and Respond to Incidents Level 2 2
672205-001-00-PM-02 Use Tools and Equipment Level 3 8
672205-001-00-PM-03 Calibrate and Test Instrumentation Equipment Level 3 4
672205-001-00-PM-04 Join Materials Level 4 4
672205-001-00-PM-05 Remove, Update and Install Software and Firmware Level 4 4
672205-001-00-PM-06 Remove and Install Components Level 4 8
672205-001-00-PM-07 Work with Electronic Components Level 5 4
672205-001-00-PM-08 Maintain and Service Components Level 5 8
672205-001-00-PM-09 Assess, Dismantle, Repair and Reassemble Laptops: Hardware Level 4 4
672205-001-00-PM-10 Assess, Dismantle, Repair and Reassemble Tablets, Mobile Phones, E-readers: Hardware Level 4 4
672205-001-00-PM-11 Assess, Dismantle, Repair and Reassemble Wearables: Hardware Level 4 2
672205-001-00-PM-12 Assess, Dismantle, Repair and Reassemble Accessories and Peripherals: Hardware Level 4 2
672205-001-00-PM-13 Diagnose and Repair Laptops: Software Level 5 4
672205-001-00-PM-14 Diagnose and Repair Tablets, Mobile Phones, E-Readers: Software Level 5 4
672205-001-00-PM-15 Diagnose and Repair Wearables: Software Level 5 2
672205-001-00-PM-16 Diagnose and Repair Accessories and Peripherals: Software Level 5 2
Total number of credits for Practical Skill Modules 66

Work Experience Modules

Workplace Skills Code Title NQF Level Credits
672205-001-00-WM-01 Optimize Laptops Level 4 8
672205-001-00-WM-02 Optimize Tablets, Mobile phones and/or E-Readers Level 4 4
672205-001-00-WM-03 Optimize Wearables, Accessories or Peripherals Level 4 4
672205-001-00-WM-04 Assessing, Dismantling and Repairing Laptops: Hardware Level 4 8
672205-001-00-WM-05 Assessing, Dismantling and Repairing Tablets, Mobile Phones and/or E-Readers: Hardware Level 4 4
672205-001-00-WM-06 Assessing, Dismantling and Repairing Wearables, Accessories or Peripherals: Hardware Level 4 4
672205-001-00-WM-07 Diagnosis and Repairing of Laptops: Software Level 5 8
672205-001-00-WM-08 Diagnosis and Repairing of Tablets, Mobile Phones and/or E-Readers: Software Level 5 4
672205-001-00-WM-09 Diagnosis and repairing of Wearables, Accessories or Peripherals: Software Level 5 4
Total number of credits for Work Experience Modules 48

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