Occupational Certificate: Management Assistant NQF Level 5

OCCUPATIONAL QUALIFICATIONS

Occupational Certificate:Management Assistant NQF 5

Higher Certificate SAQA ID: 101876 Credits: 316

Course Description

The Occupational Certificate: Management Assistant (NQF Level 5, SAQA ID 101876) prepares learners to deliver professional administrative and secretarial support within organizations. This qualification equips learners with the skills to coordinate organizational activities, support managers, and manage special projects in line with good governance principles. Graduates may function as Senior Secretaries, Executive Secretaries, or Personal Assistants, acting as the gatekeepers who uphold the professional image of an organization. The programme promotes versatility, ensuring learners become well rounded, multi-skilled professionals capable of advancing their careers in secretarial and administrative fields.

DURATION

24 months

certification

SAQA Qualification 101876

NQF 5

Credits 316

entry requirements

N4 Management Assistant

What You’ll Learn

Provide professional administrative and secretarial support to managers.
Coordinate organizational activities and office systems.
Manage special projects with efficiency and compliance.
Apply organizational policies and procedures effectively.
Enhance workplace professionalism and communication.
Pursue further studies or career growth in secretarial and personal assistant roles.

Career Opportunities

A Management Assistant qualification opens doors to diverse career paths across industries.

Executive / Management Assistant – Support managers with administration, scheduling, and office coordination.
Legal Secretary / Legal Assistant – Manage legal documents, correspondence, and client communications in law firms or corporate legal departments.
Health Office Administrator – Handle patient records, appointments, and medical documentation in clinics or hospitals.
Office Administrator / Office Manager – Oversee office operations, staff coordination, and administrative processes.
Paralegal / HR or Records Support Roles – Assist with specialized tasks in law, human resources, or document management with further training.

Payment Options

Payment Structure Including R1,500 Registration Fee

Onsite Students

Plan Duration	Registration Fee	Balance	Monthly Payment	Total Paid
6-Month Plan	R1,500 (upfront)	R28,500	R4,750	R30,000
10-Month Plan	R1,500 (upfront)	R28,500	R2,850	R30,000
18-Month Plan	R1,500 (upfront)	R28,500	R1,583.33	R30,000

Online Students

Plan Duration	Registration Fee	Balance	Monthly Payment	Total Paid
6-Month Plan	R1,500 (upfront)	R28,000	R4,666.67	R29,500
10-Month Plan	R1,500 (upfront)	R28,000	R2,800.00	R29,500
18-Month Plan	R1,500 (upfront)	R28,000	R1,555.56	R29,500

Registration Fee is required to secure your spot and is non-refundable.
Instalments begin after registration and are due monthly or biweekly depending on the chosen plan.

Knowledge Modules

Block 1: Office Protocol

Knowledge Module Code	Title	Credits
334302001-KM-05	Office Protocol, Deportment and Etiquette	10
334302001-KM-07	Ready for Work Standards	5
Total Credits		15
Total Number of Days		3

Block 2: Business Communications

Knowledge Module Code	Title	Credits
334302001-KM-2	Computerized Information Processing	25
334302001-KM-6	Business Communication and Customer Services	8
334302001-KM-10	Business Documentation and Design	10
334302001-KM-11	Meeting Administration	10
Total Credits		53
Total Number of Days		5

Block 3: Create and Manage Business Documents

Knowledge Module Code	Title	Credits
334302001-KM-1	Document Management and Record-Keeping	15
334302001-KM-4	Social Media and Digital Literacy	5
334302001-KM-9	Apply End User Computing	6
334302001-KM-10	Business Documentation and Design	10
Total Credits		36
Total Number of Days		5

Block 4: Finance, Resources and Procurement

Knowledge Module Code	Title	Credits
334302001-KM-3	Resource and Procurement Management	5
334302001-KM-8	Basic Business Calculations	5
334302001-KM-12	Introductory Project Management	2
Total Credits		12
Total Number of Days		4

TOTAL DAYS FOR KNOWLEDGE MODULES = 17 DAYS

Practical Skills Specifications

Practical Module Code	Title	Credits
334302001-PM-1	Create a Trip Itinerary	15
334302001-PM-2	Address Protocol Requirements	5
334302001-PM-3	Determine, Acquire and Allocate Resources for the Secretarial Unit	10
334302001-PM-4	Design and Develop Complex Text Documents	5
334302001-PM-5	Manage a Small Project	10
334302001-PM-6	Support the Recruitment, Selection and Induction of Staff	10
334302001-PM-7	Apply Communication and Effective Customer Relationships	10
334302001-PM-8	Organise Meetings	10
Total Credits		75

Workplace Experience Specifications

Workplace Module Code	Title	Credits
334302001-WM-1	Perform Administrative and Meeting Support Functions to Support Management	12
334302001-WM-2	Apply Ready for Work Standards to Everyday Work Activities	25
334302001-WM-3	Handle Customer and Clients’ Queries and Liaison in an Office	8
334302001-WM-4	Assist in Planning and Coordinating at Least Two Special Events/Conferences	20
334302001-WM-5	Procure and Allocate Resources	15
334302001-WM-6	Manage a Paperless Office	15
334302001-WM-7	Apply Supervisory Skills to Contribute and Direct Staff Activities	20
334302001-WM-8	Prepare a Trip Itinerary	15
Total Credits		135

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