OCCUPATIONAL QUALIFICATIONS

OccupationalCertificate: OfficeSupervisor NQF level 5

Course Description

The Occupational Certificate: Office Supervisor (NQF Level 5, SAQA ID 118740) is a QCTO accredited programme designed to equip learners with the skills and knowledge needed to manage and supervise office operations effectively. This qualification provides a strong foundation in office management, compliance, and staff supervision—preparing professionals to improve workplace efficiency and take on leadership roles across multiple industries.

Learners gain expertise in performance management, office compliance, communication, conflict resolution, and financial controls, enabling them to streamline operations and support organizational goals. By completing this programme, graduates are well-positioned for roles such as Office Supervisor, Junior Manager, or Team Leader in dynamic office environments.

DURATION

24 months

certification

SAQA Qualification: 118740

Credits- 240

QCTO Curriculum code: 334101-000-00-00

entry requirements

NQF level 4 Office Supervisor

What You’ll Learn

The course is structured into seven core clusters:

  • Work Coordination (35 credits): Organize and coordinate work activities across teams.
  • Communication Skills (40 credits): Develop effective internal communication and stakeholder management.
  • Conflict Resolution (10 credits): Address and resolve workplace conflicts constructively.
  • Human Resource Processes (10 credits): Support recruitment, selection, and disciplinary procedures.
  • Coaching & Mentoring (10 credits): Guide and mentor administrative staff to foster growth.
  • Office Compliance (35 credits): Ensure adherence to regulations, policies, and procedures.
  • Office Finance (10 credits): Apply basic financial controls and reporting for office operations.

Through both theory and practical application, learners will develop competencies in planning, organizing,

leading, controlling, and managing resources within an office environment.


Career Opportunities

1. Office Supervisor – Overseeing daily office operations, managing staff, and ensuring compliance with company policies.

2. Administrative Manager – Taking on broader responsibilities, including financial controls, recruitment support, and internal communications.

3. Operations Manager – Managing multiple departments, optimizing workflows, and improving efficiency.

4. Business Unit Manager – Leading a division within a company, focusing on strategic planning and execution.

5. General Manager – Overseeing the entire business operations, making high-level decisions and driving company success.


Payment Options

R29 500 Online

R30 000 On site

Payment Structure (Total Fee: R30,000 incl. R1,500 Registration)

Plan Duration Registration Fee Balance Monthly Payment Total Paid
6-Month PlanR1,500 (upfront)R28,500R4,750R30,000
10-Month PlanR1,500 (upfront)R28,500R2,850R30,000
18-Month PlanR1,500 (upfront)R28,500R1,583.33R30,000

Payment Structure (Total Fee: R29,500 incl. R1,500 Registration)

Plan Duration Registration Fee Balance Monthly Payment Total Paid
6-Month PlanR1,500 (upfront)R28,000R4,666.67R29,500
10-Month PlanR1,500 (upfront)R28,000R2,800.00R29,500
18-Month PlanR1,500 (upfront)R28,000R1,555.56R29,500
  • Registration Fee is required to secure your spot and is non-refundable.
  • Instalments begin after registration and are due monthly or biweekly depending on the chosen plan.

Knowledge Modules

Title Credits
Role, functions and fundamentals of office supervision25
Communications25
Internal controls in an office environment25
Total Number of Credits75

Practical Skills Modules

Title Credits
Provide planning support on recruitment, selection and disciplinary processes of an organisation10
Organising and coordinating work activities10
Coaching and mentoring of personnel clerks, filing clerks and data capturers in an office environment10
Handle internal communications within an office environment15
Handle conflicts and solve problems within an office environment10
Handle compliance to regulations and company procedures10
Perform financial controls and reporting in an office environment10
Total number of credits for Practical Skills Modules75

Workplace Modules

Title Credits
Recruitment, selection and discipline maintenance support10
Scheduling and coordination of various activities in and outside own department15
Coaching, mentoring and team building10
Communications25
Conflict resolution in an office10
Office internal controls10
Office financial controls10
Total number of credits for Work Experience Modules90

Ready to Apply?

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